Summary
Work History
Education
Skills
Languages
Timeline
Generic

Paula Moriel

El Paso,TX

Summary

Driven by a proven track record at Wendy’s, I excel in staff development and operations management, significantly reducing turnover rates and enhancing employee engagement. My expertise spans customer relations and compliance monitoring, underscored by a commitment to fostering a positive work environment and achieving organizational goals.

Work History

Manager in Charge

Wendy’s
  • Reduced staff turnover rates with effective onboarding processes, training programs, and ongoing support for professional growth opportunities.
  • Enhanced employee engagement with regular feedback, recognition programs, and career development support.
  • Led cross-functional teams to streamline operations and successfully achieve organizational goals.
  • Created a positive work environment by fostering open communication and encouraging employee development opportunities.

Security Officer

Deployed Resources
07.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Education

N/A - Criminal Justice

Eastlake High School
El Paso, TX
06.2022

Skills

Customer Relations

Staff Development

Compliance Monitoring

Motivation Techniques

Troubleshooting and problem resolution

Operations Management

Languages

Spanish
Full Professional

Timeline

Security Officer

Deployed Resources
07.2024 - Current

Manager in Charge

Wendy’s

N/A - Criminal Justice

Eastlake High School
Paula Moriel