Paula Norris
Lexington,KY
Summary
Dynamic and results-driven professional with experience at Nch Healthcare System Pediatrics, excelling in patient care and operational efficiency. Proven ability to solve complex problems and foster teamwork, while demonstrating critical thinking and exceptional communication skills. Committed to delivering outstanding service and enhancing patient experiences in fast-paced environments.
Overview
7
7
years of professional experience
Work History
CCMA
Dr. Robertson
Lexington, KY
08.2024 - 02.2026
- Exhibited strong self-motivation and accountability in executing all assigned tasks.
- Thrived in dynamic, high-pressure environments to ensure operational efficiency.
- Demonstrated ability to operate autonomously while contributing effectively within team settings.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
- Adapted to flexible scheduling by managing night, weekend, and holiday shifts.
- Applied critical thinking to analyze complex problems and assess viable solutions.
Housekeeping Owner
Kleep Sweep
Port Charlotte, FL
01.2021 - 04.2024
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Managed daily operations, ensuring efficient workflow and exceptional service delivery.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Cultivated strong relationships with suppliers to negotiate favorable terms and pricing.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
Advanced CMA
Nch Healthcare System Pediatrics
Naples, FL
01.2019 - 04.2020
- Facilitated patient room assignments and ensured comfort during their stay.
- Monitored and recorded all vital signs to ensure patient health and safety.
- Administered injections to ensure patient care and treatment compliance.
- Executed blood draw procedures with precision and adherence to safety protocols.
- Assisted in organizing doctor schedules to optimize patient appointments. Coordinated with medical staff to ensure timely updates on schedule changes. Supported administrative tasks to enhance office efficiency.
Education
Associate of Science - Business
Fuggazi
Lexington, KYHigh School Diploma - General Studies
Henry Clay
Lexington, KYCCMA
The Meducal Institude of Kentucky
Lexington, KY2010
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Dependable and responsible
Multitasking Abilities
Excellent communication
Critical thinking
Computer skills
Calm under pressure
Active listening
Decision-making
Problem resolution
Verbal communication
Work Preference
Work Type
Full TimePart TimeTimeline
CCMA
Dr. Robertson
08.2024 - 02.2026
Housekeeping Owner
Kleep Sweep
01.2021 - 04.2024
Advanced CMA
Nch Healthcare System Pediatrics
01.2019 - 04.2020
Associate of Science - Business
Fuggazi
High School Diploma - General Studies
Henry Clay
CCMA
The Meducal Institude of Kentucky