Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Paula Ortman

Milan,OH

Summary

Dedicated Medical Assistant with extensive experience at Fisher Titus Medical Center, excelling in patient care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and compassionate service. Skilled in phlebotomy and HIPAA compliance, contributing to positive health outcomes and streamlined appointment scheduling. Reliable team player committed to quality healthcare delivery.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant

Fisher Titus Medical Center
09.2016 - Current
  • Assisted healthcare providers with patient examinations and procedures.
  • Managed medical records and ensured compliance with confidentiality regulations.
  • Coordinated patient scheduling and follow-up appointments to optimize workflow.
  • Educated patients on treatment plans, medications, and preventive care measures.
  • Collaborated with multidisciplinary teams to ensure comprehensive patient care delivery.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Education

Medical Assisting

Lorain County JVS
Oberlin, OH
06-2012

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • Direct patient care
  • Clinical documentation
  • Phlebotomy
  • Reliable team player
  • Electronic medical records
  • CPR
  • Appointment setting

Certification

  • CMA - Certified Medical Assistant

Timeline

Medical Assistant

Fisher Titus Medical Center
09.2016 - Current

Medical Assisting

Lorain County JVS
Paula Ortman