Paula Ramirez
Edikted
Addison,IL
2
Languages
2
years of professional experience
Adaptable retail associate with strong people skills, merchandising experience, and a consistent focus on service quality. Recognized for handling returns, cash, and customer concerns professionally while supporting clean, well-organized sales floors and reliable stock levels.
Work History
Sales Associate
5 Months- Answered customer questions about products, promotions, and store policies with professionalism
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
General Merchandiser
4 Months- Replenished shelves from backroom inventory while following Target presentation standards and planograms.
- Zoned assigned areas to keep product displays tidy, accurate, and easy for guests to navigate.
- Tagged and updated price labels to maintain pricing accuracy across merchandise categories.
- Stocked merchandise and maintained organized sales floor presentation to support guest shopping experience.
- Assisted guests with locating products and answered basic store questions professionally.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
Sales Associate
4 Months- Assisted customers with product selection, gift recommendations, and personalized service on sales floor
- Processed transactions accurately using POS system and handled cash, card, and return procedures
- Maintained organized merchandise displays, signage, and seasonal presentation standards throughout store
- Restocked inventory, folded apparel, and rotated product to support clean, shoppable sales environment
- Supported team with fitting room recovery, floor recovery, and daily opening and closing tasks
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Science - Biology
- Extracurricular Activities: ATVSO Addison Trail Veterans Organization Member
- Extracurricular Activities: Art Club Member
Skills
Cash register operation
Sales floor management
Inventory tracking
Merchandising
Customer engagement
Customer service
Problem-solving skills
Teamwork and collaboration
Time management
Listening skills
Relationship building
Positive demeanor
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Sales Associate
Edikted
04.2026 - 09.2026Read More
General Merchandiser
Target
10.2025 - 02.2026Read More
Sales Associate
Uncharted/ The Paper Store
11.2024 - 03.2025Read More
College of DuPage
Associate of Science from Biology
Read More