Summary
Overview
Work History
Education
Skills
Timeline

Paula Ryan

South Amboy,NJ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Open to career change .

Overview

9
9
years of professional experience

Work History

Compliance Review Specialist, Opening Supervisor

Provident Bank
09.2015 - Current
  • Residential and Consumer Lending Loan Opening Supervisor
  • Developed effective improvement plans in alignment with goals and specifications.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Monitored workflow to improve employee time management and increase productivity.

Teller

Provident Bank
11.2013 - 09.2015
  • Processed customer transactions promptly, minimizing wait times.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Cross-sold credit cards, loans and other bank products.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Education

Philosophy/Religious Studies

Caldwell College

Associates Applied Science - Early Childhood

Middlesex County College

Skills

  • Experienced preparing and sending loan disclosures for Residential and Consumer loans as well as reviewing and analyzing applications and supporting documents Responsible for tracking lending data, managing multiple loan pipelines, implementing regulatory changes Accountable for receiving and processing department invoices for remittance
  • Accomplished Residential and Consumer Lending HMDA specialist including reviewing and auditing loan files for compliance with governmental regulations and bank policies as well as preparing and submitting the final Loan Application Register with the federal government Experienced in preparing and presenting HMDA training programs to staff bank wide
  • Excellent communication skills, written and verbal as well as strong analytic ability and able to prioritize tasks Highly organized and detailed orientated Exceptional customer experience skills
  • Proficient with Microsoft Suite including Word, Excel, and PowerPoint
  • Timelines and Milestones managed and met efficiently and on time
  • Employee Training experience including developing and maintaining procedure manuals

Timeline

Compliance Review Specialist, Opening Supervisor - Provident Bank
09.2015 - Current
Teller - Provident Bank
11.2013 - 09.2015
Caldwell College - , Philosophy/Religious Studies
Middlesex County College - Associates Applied Science, Early Childhood

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Paula Ryan