Paula Sanchez
13312 Halcourt Ave. Norwalk,CA
Summary
Dynamic and detail-oriented professional with experience at Harbor UCLA Medical Center, skilled in electronic health records management and appointment scheduling. Proven ability to enhance team productivity and ensure compliance with safety protocols. Strong problem-solving skills and proficient in Microsoft Office, contributing to improved patient outcomes and satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Intermediate Clerk
Harbor UCLA Medical Center, LADHS
Torrance, CA
02.2022 - Current
- Processed patient information and managed electronic health records using hospital system.
- Coordinated scheduling and appointment confirmations for department.
- Assisted in the preparation of reports and documentation for department meetings.
- Maintained inventory of medical supplies and ensured timely replenishment.
- Collaborated with healthcare teams to streamline communication and workflows.
- Trained new clerical staff on office protocols and administrative tasks.
- Expedited issue resolution for customers with accurate research and effective problem-solving skills.
- Improved overall team productivity, assisting colleagues in completing tasks as needed.
- Safeguarded sensitive information by following strict confidentiality protocols within the workplace.
- Contributed to a positive work environment by collaborating with coworkers on various projects and assignments.
Medication Technician
Vista Veranda Assisted Living
Lynwood, CA
07.2019 - 01.2022
- Administered medications to residents, ensuring compliance with safety protocols and care plans.
- Monitored residents for adverse reactions, promptly reporting concerns to nursing staff.
- Documented medication administration accurately in electronic health records, enhancing communication among care teams.
- Assisted in training new staff on medication procedures and safety guidelines, promoting a culture of continuous improvement.
- Collaborated with healthcare providers to adjust medication regimens based on residents' changing needs and preferences.
- Conducted regular inventory checks of medication supplies, maintaining optimal stock levels to prevent shortages.
- Implemented quality assurance measures for medication management, contributing to improved resident outcomes and satisfaction.
- Facilitated communication between families and healthcare teams regarding medication changes, ensuring clarity and understanding of care plans.
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
Caregiver
First Light Home Care
Orange, CA
05.2016 - 07.2019
- Processed patient information and managed electronic health records using hospital system.
- Coordinated scheduling and appointment confirmations for department.
- Assisted in the preparation of reports and documentation for department meetings.
- Maintained inventory of medical supplies and ensured timely replenishment.
- Collaborated with healthcare teams to streamline communication and workflows.
- Trained new clerical staff on office protocols and administrative tasks.
- Expedited issue resolution for customers with accurate research and effective problem-solving skills.
- Improved overall team productivity, assisting colleagues in completing tasks as needed.
- Safeguarded sensitive information by following strict confidentiality protocols within the workplace.
- Contributed to a positive work environment by collaborating with coworkers on various projects and assignments.
Education
License Vocational Nurse -
Summit Career College
Anaheim, CAHigh School Diploma -
Norwalk High School
Norwalk, CASkills
Microsoft office
Scheduling appointments
Filing systems
Typing speed
Cash handling
Telephone etiquette
Certification
License Vocational Nurse, BLS
Languages
Spanish
Native or Bilingual
Timeline
Intermediate Clerk
Harbor UCLA Medical Center, LADHS
02.2022 - Current
Medication Technician
Vista Veranda Assisted Living
07.2019 - 01.2022
Caregiver
First Light Home Care
05.2016 - 07.2019
License Vocational Nurse -
Summit Career College
High School Diploma -
Norwalk High School