Paula Silva
Idaho Falls,ID
Summary
Compassionate and dedicated professional with 17 years experience working with animals and over 10 years of customer service experience. As a food truck co-owner, brings strong communication, organization, and problem solving skills. Eager to apply animal care experience and a customer-focused approach to supporting a veterinarian team, providing compassionate care for pets, and helping pet owners feel informed and confident in their pets’ care.
Overview
4
4
Languages
1
1
year of post-secondary education
26
26
years of professional experience
Work History
Food service owner
Copacabana
Idaho Falls, ID
05.2024 - Current
- Managed daily operations for Copacabana business.
- Oversaw client communication and catering services scheduling.
- Coordinated invoices, payments, and basic bookkeeping.
- Maintained vendor relationships and supply orders.
- Managed daily operations of business, including hiring and training staff.
Groomer
Petco Animal Supplies Stores Inc.
Idaho Falls, Idaho
04.2021 - 07.2024
- Bathed and groomed dogs to enhance their appearance and comfort
- Managed reception tasks including calling and scheduling appointments to ensure smooth operations
- Handled safety measures and educated customers about dog care to promote responsible pet ownership
Vet Assistant
Sobukawa vet clinic
Asia, Japan
04.2001 - 10.2002
- Surgery assistant
- Prepared medications for pets to ensure proper treatment
- Conducted urinary and blood tests to assist in diagnosis
- Grooming
- Reception
- Cleaned and sanitized areas to maintain a safe environment for animals
- Sanitize surgical room
- Take care hospitalize Animals
Education
JKC Grooming. Animal Handling - Groom, Vet Tech, Dog Training. Animal Handling
Japan Vocational School For Animal-related Careers
Japan, Jp 10.1999 - 03.2001
Skills
- Customer service 10 years
- Client relationship management
- Dog and cat Grooming
- Basic computer skills
- Scheduling appointments
- Good at handling angry customers
- Good at problem solving/ finding solutions
- Leadership skills
- Good work ethic
Languages
English
Professional
Japanese
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited
Timeline
Food service owner
Copacabana
05.2024 - Current
Groomer
Petco Animal Supplies Stores Inc.
04.2021 - 07.2024
Vet Assistant
Sobukawa vet clinic
04.2001 - 10.2002
JKC Grooming. Animal Handling - Groom, Vet Tech, Dog Training. Animal Handling
Japan Vocational School For Animal-related Careers
10.1999 - 03.2001