Paula Tomlinson
Gonzales,LA
Summary
Skilled hospitality professional adept at managing banquet operations and ensuring seamless event execution. Strong focus on team collaboration, adaptability, and delivering results. Expertise in coordinating staff, overseeing event setups, and maintaining high standards of service. Renowned for reliability and effective communication, ensuring client satisfaction and successful events.
Overview
20
20
years of professional experience
Work History
Banquet Captain
The Cabin
Gonzales, LA
02.2026 - Current
- Coordinated banquet setup, ensuring timely and efficient service delivery.
- Assisted in training new staff on service standards and operational procedures.
- Managed inventory of tableware and equipment for events, minimizing shortages.
- Oversaw food presentation and adherence to quality standards during events.
- Responded to guest inquiries promptly, enhancing overall dining experience.
Banquet Captain
Houma's House
Darrow, LA
08.2006 - 02.2026
- Communicated with kitchen staff to ensure smooth order execution and guest satisfaction.
- Collaborated with event planners to customize banquet layouts and themes effectively.
- Implemented feedback processes to improve service quality and operational efficiency.
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Coordinated with event planners for seamless event organization, leading to increased positive reviews.
- Adapted quickly to last-minute changes, ensuring events proceeded smoothly despite unforeseen challenges.
- Addressed and resolved guest concerns promptly, maintaining high levels of customer satisfaction.
- Inspected dishes and utensils for cleanliness.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
Education
High School Diploma -
Maurepas High School
Maurepas, LASkills
- Team management
- Banquet setup
- Team member development
- Staff leadership
- Guest relations
- Table setting expertise
- High volume dining
- Event catering
- Food running
- Table bussing
- Guest interaction
- Service station stocking
Timeline
Banquet Captain
The Cabin
02.2026 - Current
Banquet Captain
Houma's House
08.2006 - 02.2026
High School Diploma -
Maurepas High School