Paula Villalobos
Justice,IL
Summary
Achieved high levels of engagement by actively contributing to work and Community service initiative.,Empowered Others by offering assistance with everyday tasks and personal choices.,Enhanced Community knowledge by delivering clear guidance on tax-related issues. I’m always willing to learn anything to succeed in any job I come across. I am kind ,patient ,hardworking , and always willing to help.
Overview
4
4
years of professional experience
Work History
Business Development Representative
Castle automotive - Castle Buick GMC of North Riverside
10.2023 - Current
- Handled high volume inbound and outbound sales leads across multiple dealerships
- Conducted 150 plus calls daily to follow up with customers and qualify leads.
- Assisted customers throughout the vehicle search process by providing detailed information and personalized support.
Business Development Representative
Oak Lawn Toyota
09.2022 - 10.2023
- Managed and responded to high volume online sales leads via email, phone, and chat.
- Converted internet inquiries into showroom appointments and vehicle sales.
- Maintained accurate customer records using CRM System.
- Followed up with prospects to nurture leads and increase closing rates.
- Collaborated with the sales team to ensure seamless customer experience from inquiry to purchase.
Payroll Mate Software company
01.2022 - 09.2022
- Assisted clients with payroll processing using company software, ensuring accuracy and compliance.
- Resolved customer inquiries related to payroll calculations, tax deductions and system functionality.
- Guided users through software set up, troubleshooting and updates.
- Provided training and support to new users to improve adoption and efficiency.
Education
High School - undefined
Elsik High School
Houston, Texas05.2018
Skills
- CRM management
- Cold calling
- Salesforce
- Relationship building
Timeline
Business Development Representative
Castle automotive - Castle Buick GMC of North Riverside
10.2023 - Current
Business Development Representative
Oak Lawn Toyota
09.2022 - 10.2023
Payroll Mate Software company
01.2022 - 09.2022
High School - undefined
Elsik High School