Paula A Yepes
North Bergen,NJ
Summary
Skilled bartender with extensive experience at Lolitas Mexican Cantina, recognized for exceptional customer service and operational multitasking. Improved customer retention by cultivating a friendly atmosphere and managing bar functions effectively. Reliable team contributor with strong cash handling abilities and a commitment to maintaining an efficient workspace for enhanced service quality.
Overview
5
5
years of professional experience
Work History
Bartender
Lolitas Mexican Cantina
03.2024 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Server/bartender
Waterside Catering
08.2020 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Education
Master of Arts - Journalism
Autonoma University
Cali ColombiaSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Languages
English/ spanish
Native or Bilingual
Timeline
Bartender
Lolitas Mexican Cantina
03.2024 - Current
Server/bartender
Waterside Catering
08.2020 - 05.2024
Master of Arts - Journalism
Autonoma University