Paula Gabrielle Brom

• Managed inventory levels, facilitating timely restocking of merchandise to meet customer demand.
• Implemented visual merchandising strategies to enhance product presentation and drive sales.
• Resolved customer inquiries and complaints efficiently, fostering positive shopping experiences.
• Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
• Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
• Assisted store cashiers during peak sales times.
• Opened and closed store at proper times for reliable services.
• Rearranged racks and shelving based on seasonal planograms.
• Balanced cash registers at end of shift and filled out necessary reports.
• Implemented visual merchandising strategies to enhance product displays.
• Resolved customer complaints professionally, ensuring their concerns were addressed promptly and effectively.

Worked with guests to create their framed memories with enhanced features such as filets, museum glass, special matting and unique frames.

• Engaged in friendly conversation with customer to better uncover individual needs.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Listened to customer needs and desires to identify and recommend optimal products.