PAUL D. YOUNG
CLINTON,UT
Summary
Visionary Product and Technology Leader with a proven track record in scaling data-driven platforms, SaaS products, and cybersecurity solutions for enterprise and SMB markets. Adept at defining strategic roadmaps, leading high-performing product teams, and delivering innovative software that improves customer experience and business outcomes. A collaborative, empathetic leader who thrives on building inclusive teams, aligning stakeholders, and creating technology that empowers users.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director, Product Management, Auth Data Platform
Fidelity Investments
Salt Lake City, Utah
05.2021 - Current
- Lead strategic product management for the Digital Security Authentication Data Platform, consolidating core data systems into the Cloud, modernizing microservices, and automating manual processes into self-service data solutions.
- Builds 12–18 month strategic roadmaps for the data platform, aligning vision, dependencies, and risk mitigation with enterprise goals.
- Directs a cross-functional team to transform authentication experiences into a single streamlined customer journey, enhancing usability for millions of users.
- Spearheaded a firmwide product decommissioning initiative, replacing a cybersecurity risk analysis tool and delivering $1M+ annual savings while reducing scalability and performance risks.
- Partnered with engineering, UX, and executive stakeholders to prioritize, design, and deliver high-value features in line with customer needs and business strategy.
- Mentored and coached product managers, engineers, and analysts, fostering a culture of empowerment, innovation, and inclusion.
Sr. Product Owner, Payments Backend Tech Stack
WEX, INC
Ogden, Utah
01.2019 - 05.2021
- wned and scaled mission-critical SaaS platforms, including design and implementation of new payment card products with zero-risk exposure and significant bottom-line impact.
- Introduced automation for KYC compliance reporting, significantly improving efficiency.
- Product owner for a high-performing Scrum team releasing weekly software updates.
- Designed and launched a hybrid reconciliation platform combining real-time authorization with batch processing — a first-of-its-kind innovation at WEX.
- Partnered with engineering to establish the first automated CI/CD pipeline, optimizing development and deployment processes across the IT organization.
- Actively contributed to the enterprise SAFe Agile transformation, aligning product strategy with business objectives.
Sr. Business Analyst, Production Support
FIS Global
Salt Lake City, Utah
10.2011 - 11.2018
- Owned client relationships for flagship SaaS product and auxiliary solutions with $5M+ recurring revenue impact.
- Identified and executed enhancements to data processing and product features, improving scalability and customer satisfaction.
- Collaborated with clients and 3rd party vendors to evolve APIs, SaaS integrations, and compliance features.
- Implemented operational efficiencies through workflow automation, change management, and data pipeline improvements.
- Partnered with cross-functional teams on special projects to upgrade and modernize client SaaS applications.
Education
MBA - Information Technology
Western Governors University
Salt Lake City, UT01-2017
Bachelor of Science - BIS
Weber State University
Ogden, UT08-2008
Skills
- Product Leadership Strategic Roadmapping SaaS & Usage-Based Economics
- Data Platforms Big Data Processing Data Infrastructure & Analytics/Data Automation
- Customer-Centric Product Development UX Strategy API Strategy
- Agile Product Management (Scrum, SAFe, CI/CD)
- Team Building, Coaching & Mentorship Diversity, Inclusion & Belonging
- Stakeholder Alignment Executive Communication
Certification
- Advanced Certified Scrum Master (A-CSM) – Scrum Alliance
- Advanced Certified Scrum Product Owner (A-CSPO) – Scrum Alliance
- Certified SAFe® 5 Practitioner
- Certified SAFe® 5 Product Owner / Product Manager (POPM)
Languages
English
Native/ Bilingual
Spanish
Professional
Websites
Timeline
Director, Product Management, Auth Data Platform
Fidelity Investments
05.2021 - Current
Sr. Product Owner, Payments Backend Tech Stack
WEX, INC
01.2019 - 05.2021
Sr. Business Analyst, Production Support
FIS Global
10.2011 - 11.2018
MBA - Information Technology
Western Governors University
Bachelor of Science - BIS
Weber State University
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