Paulette Brentz
Indianapolis,IN
Summary
Dynamic Account Sales Manager at Koorsen Fire & Security, recognized as a top 10 salesperson in 2023. Expert in fire safety regulations and customer relationship management, with a proven track record in securing contracts and enhancing client satisfaction. Strong problem-solving skills and adept in data analysis drive successful outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Account Sales Manager
Koorsen Fire & Security
Indianapolis, IN
04.2021 - Current
- Ranked top 10 Sales person in 2022
- Proficient in Fire, Life and Safety Equipment
- Scheduled appointments and luncheons with customers monthly
- Knowledgeable of NFPA, IFC, IBC & CMS codes & Standards
- Attended trade shows, special demonstrations, and other events to connect with customers and gain business sales
- Proposed and completed bids
- Made certain all contracts were completed and signed
- Work closely with service team to insure customer satisfaction
- Cold call to gain new customer and to help build customer relationships
Associate Real Estate Broker
Best Choice Property LLC
Indianapolis, IN
03.2019 - Current
- Handling negotiations between buyers and sellers, and helping clients write and respond to purchase offers
- Managing the administrative side of a sale, including all the paperwork
- Educating clients about the transaction process and how market conditions will affect the transaction
- Listing properties on real estate websites and the multiple listing service (MLS), and hosting open houses
- Building a network and developing leads
Property Manager
Monument Management Corporation
Indianapolis, IN
11.2015 - 04.2021
- Responsible for supervision, selection, and performance evaluation of other staff members
- Manage rent collection, monitors delinquent rent, and work with residents to eliminate rent receivables
- Prepares required resident files, and management, maintenance, and leasing reports
- Prepare documents for residents for lease termination, eviction, or relocation as necessary
- Facilitates the provision of life skills, financial empowerment, addiction management, and other programs as advised by, and in coordination with, the Support Services and Advancement Departments
- Completed background/credit checks to rent properties
- Completes re-certifications in accordance with applicable regulations and required schedules, and implements rent adjustments as necessary
- Conducts damage inspections with departing residents and recommends damage charges as required
Property Manager
Partners In Housing
Indianapolis, IN
07.2013 - 11.2015
- Responsible for supervision, selection, and performance evaluation of other staff members
- Manage rent collection, monitor delinquent rent, and work with residents to eliminate rent receivables
- Prepares required resident files, and management, maintenance, and leasing reports
- Prepare documents for residents for lease termination, eviction, or relocation as necessary
- Facilitates the provision of life skills, financial empowerment, addiction management, and other programs as advised by, and in coordination with, the Support Services and Advancement Departments
- Completes re-certifications in accordance with applicable regulations and required schedules, and implements rent adjustments as necessary
- Conducts damage inspections with departing residents and recommends damage charges as required
Property Manager
Lifetime Properties
Indianapolis, IN
10.2006 - 07.2013
- Answering phones and directed calls to personnel
- Interview prospective employees
- Supervise and conduct tenant complaints
- Monitor Maintenance
- Maintained resident files
- Rent collections, organized detailed files
- Expounded the lease agreements, rules and regulations
- Oversee office staff and maintenance
- Completed Section 8 and 42 documents
- Inspected and showed vacant units
- Excellent Customer Service
Administrative Assistant/C.N.A
Lakeview Manor Care
Indianapolis, IN
12.2005 - 01.2007
- Provided excellent adult care for patients with limited functionality
- Ensure quality of life is maintained in a friendly homelike environment
- Assisted with administrative duties as requested and always seek to improve the living conditions for the elderly populations
Administrative Assistant/C.N.A
Hooverwood Jewish Home
Indianapolis, IN
09.2005 - 09.2006
- Provided excellent adult care for patients with limited functionality
- Ensure quality of life is maintained in a friendly homelike environment
- Assisted with administrative duties as requested and always seek to improve the living conditions for the elderly populations
Education
Associates Degree -
International Business College-Business Management
05.2007
Skills
- Microsoft Office Sufficient
- Yardi
- Problem solving
- Spreadsheet
- Database
- Marketing materials development
- Social media marketing
- Customer service
- Business Communications
- Word Processing
- Basic Web Page Development
- Presentation Development
- Database Management
- Data Analysis
- Management Experience
- Professional Development
- Customer relationship management
- Networking skills
- Time management
Career Focus
Enthusiastic and dedicated employee with high integrity, strong work ethic and great leadership skills.
Certification
- Licensed Real Estate Associate Broker
- Certified Nursing Assistant
- CPR/ First Aid Certified
Accomplishments
Ranked top 10 sales person in 2023 at Koorsen Fire & Security
References
References available upon request.
Timeline
Account Sales Manager
Koorsen Fire & Security
04.2021 - Current
Associate Real Estate Broker
Best Choice Property LLC
03.2019 - Current
Property Manager
Monument Management Corporation
11.2015 - 04.2021
Property Manager
Partners In Housing
07.2013 - 11.2015
Property Manager
Lifetime Properties
10.2006 - 07.2013
Administrative Assistant/C.N.A
Lakeview Manor Care
12.2005 - 01.2007
Administrative Assistant/C.N.A
Hooverwood Jewish Home
09.2005 - 09.2006
Associates Degree -
International Business College-Business Management