Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paulette Clarke

Brooklyn,NY

Summary

Proven leader at Penske Truck Leasing, adept in vehicle maintenance and fostering team collaboration. Excellently managed work orders and mentored technicians, significantly enhancing efficiency and safety standards. Demonstrated exceptional vendor relationship and decision-making skills, driving notable improvements in customer satisfaction and operational outcomes.

Overview

26
26
years of professional experience

Work History

Maintenance Supervisor

Penske Truck Leasing
08.2022 - Current
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.

Branch Service Representative

Penske Truck Leasing
05.2017 - 08.2022

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  • Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations.
  • Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
  • Mentored junior employees in professional development opportunities, helping them advance their careers within the organization.

Maintenance Supervisor

Penske Truck Leasing
05.2013 - 05.2017
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.

Service Clerk

Penske Truck Leasing
02.1998 - 05.2013
  • Demonstrated adaptability by assisting in various roles as needed during particularly busy shifts.
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
  • Create,managed, track and closed inside and outside repair orders in a timely manner.

Education

Liberal Arts And General Studies

Medgar Evers College of The City University of New York
Brooklyn, NY

High School Diploma -

Boys And Girls High School
Brooklyn, NY
06.1996

Skills

  • Work Order Management
  • Vendor Relationship Management
  • Deadline Management
  • Job Planning
  • Vehicle Maintenance
  • Decision-Making
  • Attention to Detail
  • Dependable and Consistent
  • Team Collaboration
  • Job Prioritizing

Timeline

Maintenance Supervisor

Penske Truck Leasing
08.2022 - Current

Branch Service Representative

Penske Truck Leasing
05.2017 - 08.2022

Maintenance Supervisor

Penske Truck Leasing
05.2013 - 05.2017

Service Clerk

Penske Truck Leasing
02.1998 - 05.2013

Liberal Arts And General Studies

Medgar Evers College of The City University of New York

High School Diploma -

Boys And Girls High School
Paulette Clarke