Paulette Coleman

Small event catering and planning, Excels at Planning & Implementation, Exemplary Customer Service Skills, Close Attention to Detail, Organized, Prompt and Precise, Diligent, Success Driven, Possess Excellent Typing Skills, Technology, Software Knowledgeable

• Drove excellent customer service through coaching, role modeling, and incorporating customer feedback to reinforce and improve the quality of service
• Resolved guests complaints, accurately and efficiently, while maintaining a positive and pleasant environment for patrons
• Supervised and Trained Staff
• Organized and Supervised Shifts
• Ensured Cleanliness and Adhered to Safety Practices
• Conducted Performance Evaluation
• Managed Inventory.