Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Paulette Magen

Cape Coral,FL

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Overview

8
8
years of professional experience

Work History

Manager of Operations

The Koa Clothing Co
01.2021 - 10.2023
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Sales Representative

Toyota Of Katy
07.2020 - 01.2021
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Worked with loss prevention in monitoring shopper behavior.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Developed successful sales strategies to maximize customer satisfaction and profit.

Manager Director

Koa Clothing Co
06.2020 - 01.2021
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Onboarded new employees with training and new hire documentation.
  • Delivered consistent revenue growth by identifying new markets and pursuing untapped business opportunities.
  • Launched quality assurance practices for each phase of development
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Assistant Manager

Beyond Bare Hawaii
06.2017 - 03.2020
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Created employee schedules to align coverage with forecasted demands.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Data Entry Clerk

Next Financial
08.2015 - 01.2017
  • Managed and organized documents for data entry tasks.
  • Coded and processed applications into required electronic formats.
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
  • Created and maintained data entry logs to track data entry activities.

Education

GED -

Houston Community College
Houston, TX
05.2016

High School Diploma -

Abraham Lincoln School
Guayaquil, Ecuador
01.2011

Skills

  • Program Optimization
  • Supplier Monitoring
  • Relationship Building
  • Performance Evaluations
  • Scheduling
  • Staff training/development
  • Product Promotion

Languages

Spanish
Native or Bilingual

Timeline

Manager of Operations

The Koa Clothing Co
01.2021 - 10.2023

Sales Representative

Toyota Of Katy
07.2020 - 01.2021

Manager Director

Koa Clothing Co
06.2020 - 01.2021

Assistant Manager

Beyond Bare Hawaii
06.2017 - 03.2020

Data Entry Clerk

Next Financial
08.2015 - 01.2017

GED -

Houston Community College

High School Diploma -

Abraham Lincoln School

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Paulette Magen