Paulette Mickens-McNear
Burlington,NJ
Summary
Proactive operations support assistant with a strong background in processing orders and maintaining accurate records. Expertise in inventory management and team collaboration drives service efficiency and client satisfaction.
Overview
6
6
years of professional experience
Work History
Life Insurance Agent
Kemper Insurance
Clifton, New Jersey
09.2025 - Current
- Facilitated client understanding of life insurance products and options.
- Conducted meetings to gather information and assess client needs.
- Explained policy features, benefits, and terms to potential clients.
Operations Support Assistant
CVS Specialty Pharmacy
Fairfield, New Jersey
08.2020 - 04.2021
- Supported daily operations by processing prescription orders and managing inventory.
- Assisted pharmacists in preparing medications and ensuring compliance with safety protocols.
- Maintained accurate records in pharmacy management systems for tracking prescriptions.
- Collaborated with team members to streamline workflow and improve service efficiency.
- Trained new staff on operational procedures and customer service standards in the pharmacy.
- Performed data entry tasks accurately and efficiently.
- Maintained records of all incoming shipments, deliveries, and returns.
- Organized documents into electronic filing systems for easy access.
Education
Some College (No Degree) - English
Fairleigh Dickinson University
Rutherford, NJSkills
- Inventory management
- Team collaboration
- Data entry accuracy
- Document organization
- Attention to detail
- Service efficiency
- Strong organization
- Shipping and receiving
- Production documentation
- Shipment documentation
- Materials coordination
Timeline
Life Insurance Agent
Kemper Insurance
09.2025 - Current
Operations Support Assistant
CVS Specialty Pharmacy
08.2020 - 04.2021
Some College (No Degree) - English
Fairleigh Dickinson University