Open To Work
Paulette Stanley
Van Buren Township
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1992
1992
years of post-secondary education
Work History
Driver
Lyft
08.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Lead Optician
SVS Vision
04.2014 - 06.2020
- Managed 30 multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Scheduled and confirmed appointments for both company personnel and visitors
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
- Applied sales and service expertise to promote contacts, high-eye wear sunglasses and accessories to office customers.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Optician
Rx Optical
08.2011 - 04.2014
- Pleasantly greeted all callers and asked how to be of assistance.
- Scheduled and confirmed appointments for both company personnel and visitors.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Optician
Optical World
03.2004 - 08.2011
- Scheduled and confirmed appointments for both company personnel and visitors.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Associate of Arts - Business Administration
03.2025 - 03.2026
High School Diploma - General Studies
Some College (No Degree) - Liberal Arts And General Studies
Skills
- Time Management
- Customer Service
- Punctuality
- Critical Thinking
- Time Management
- Customer Service
- Punctuality
- Critical Thinking
- Order Processing
- Product Knowledge
- Problem-solving abilities
- Order Processing
- Product Knowledge
- Problem-solving abilities
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$22/hr - $1000/hrTimeline
Wayne County Community College - Associate of Arts, Business Administration
03.2025 - 03.2026
Driver - Lyft
08.2018 - Current
Lead Optician - SVS Vision
04.2014 - 06.2020
Optician - Rx Optical
08.2011 - 04.2014
Optician - Optical World
03.2004 - 08.2011
St. Florian High School - High School Diploma, General Studies
Oakland Community College - Some College (No Degree), Liberal Arts And General Studies