- Managed inside sales team activities, achieving revenue goals and enhancing customer satisfaction.
- Developed and delivered sales, product, and CRM training to enhance team effectiveness and support sales initiatives.
- Built and supported customer relationships to retain business to meet and exceed customer needs and expectations.
- Fostered teamwork and knowledge sharing, collaborating with management, customer service, regulatory, and marketing teams.
Held various roles at IDEXX
- Supervised inside sales team
- Represented livestock and dairy diagnostics in the field
- Handled inside sales for dairy products