Paul Henry Malla
Seattle,WA
Summary
Dedicated Customer Service Associate with proven skills in problem solving and relationship management. Achieved high customer satisfaction through attentive service and effective resolution of issues.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
new in america
Seattle, Washington
09.2026 - 12.2028
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs quickly by engaging in conversations and active listening.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Executed daily responsibilities with precision and efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Achieved cost-savings by developing functional solutions to problems.
- Performed regular maintenance and repairs on equipment to ensure optimal performance.
Education
High School Diploma -
San Nicolas National High School
San Nicolas04-2025
Skills
- Customer service and support
- Client satisfaction
- Conflict resolution
- Relationship management
- Process optimization
- Problem solving
- Attention to detail
- Adaptability
- Collaborative teamwork
Timeline
Customer Service Associate
new in america
09.2026 - 12.2028
High School Diploma -
San Nicolas National High School