Paulina Del Hierro Zuniga
Las Vegas
Summary
Experienced in multitasking, answering phone calls, checking in patients. Dependable and a quick learner. Taking payments when needed checking insurance and copays. Assisting patients with any questions or concerns they may have. Hard working always with a positive attitude, and a team player
Overview
10
10
years of professional experience
Work History
Front Desk
Guadalupe Medical Center
08.2019 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Team Leader
Jack In The Box
09.2013 - 08.2019
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Created and managed project plans, timelines and budgets.
Education
High School Diploma -
Desert Pines High School
Las Vegas, NV08.2013
Skills
- Guest Registration
- Office Supply Ordering
- Information Updates
- Posting Charges
- Greet Visitors
- Scheduling Appointments
- Data Confirmation
- Answer Telephone Calls
- Packaging and Mail Receiving
- Call Forwarding
- Filing
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Front Desk
Guadalupe Medical Center
08.2019 - Current
Team Leader
Jack In The Box
09.2013 - 08.2019
High School Diploma -
Desert Pines High School
Similar Profiles
Maria Jose LealMaria Jose Leal
Medical Assistant at Guadalupe Medical CenterMedical Assistant at Guadalupe Medical Center
Luis RodriguezLuis Rodriguez
Medical Office Assistant at Guadalupe Medical CenterMedical Office Assistant at Guadalupe Medical Center
HANG GILBERTHANG GILBERT
Ultrasound Technician at Tra Medical ImagingUltrasound Technician at Tra Medical Imaging
RYAN REIDELBACHRYAN REIDELBACH
Operations Manager at W.H. SmithOperations Manager at W.H. Smith