Paulina Graham-Graziano
Lowell,IN
Summary
Dynamic food service professional with a strong work ethic and a positive attitude, recognized for enhancing guest experiences at Prestwick Country Club. Proven ability to train teams and implement efficient inventory management, resulting in reduced waste. Committed to delivering exceptional customer service while maintaining high standards of food safety and quality.
Overview
2027
2027
years of professional experience
Work History
Food Service Worker
Chartwells K12
2022 - Current
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in inventory management, ensuring proper stock levels.
- Collaborated with team members to streamline food service operations.
- Monitored food safety practices to uphold health standards.
- Provided excellent customer service, addressing student inquiries promptly.
- Supported meal planning initiatives by offering input on menu options.
Server/Supervisor
Prestwick Country Club
2005 - 2017
- Supervised daily operations of dining service, ensuring high-quality guest experiences.
- Trained and mentored junior servers, enhancing team performance and service efficiency.
- Coordinated with kitchen staff to optimize menu delivery and food presentation standards.
- Implemented inventory management procedures to reduce waste and improve cost control.
- Resolved customer complaints promptly, maintaining club reputation for exceptional service.
- Developed staffing schedules to ensure adequate coverage during peak hours and events.
- Conducted performance evaluations for team members, fostering professional growth and accountability.
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
Education
High School Diploma -
Marian Catholic
Chicago Heights, IL05.2002
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Attention to detail
Timeline
Food Service Worker
Chartwells K12
2022 - Current
Server/Supervisor
Prestwick Country Club
2005 - 2017
High School Diploma -
Marian Catholic