Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paulina Kumar

Sioux City,IA

Summary

Experienced Patient Access Registrar with background in hospital and healthcare settings. Familiarity with managing patient admissions, discharges, and transfer procedures ensures smooth operations. Strong communicator adept at explaining complex procedures to patients while maintaining empathy and professionalism. Previous work has successfully improved patient experience by streamlining administrative processes.

Flexible hard worker ready to learn and contribute to team success.

Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Tech-savvy and smart professional equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.

Overview

12
12
years of professional experience

Work History

Patient Access Registrar

Mercy One Hospital
Sioux City, Iowa
11.2022 - 03.2023
  • Greeted patients and visitors in a professional manner, providing assistance as needed.
  • Ensured all patient registration forms were completed accurately and efficiently.
  • Verified insurance eligibility and collected co-payments or deposits as required.

Nurse Assistant

The Del Monte Assistant Residential
Pacific Grove, California
05.2011 - 10.2021
  • Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
  • Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
  • Performed vital signs checks such as blood pressure and temperature readings for patients.
  • Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.
  • Assisted with administering medications under the direction of a Registered Nurse.
  • Organized paperwork related to patient records such as lab results or physician orders prior to filing it away.
  • Provided emotional support for family members during difficult times in the hospital setting.
  • Educated new hires on policies and procedures related to the nursing assistant role within the facility.
  • Participated in team meetings with other healthcare professionals about individual patient plans of care.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Delivered high level of care to every patient.

Education

High School Diploma -

Pacific Grove Adult School
Pacific Grove, CA
06-1994

Skills

  • Formularies
  • Statistical Data Management
  • Cross-functional coordination
  • Medical terminology proficiency
  • Appointment Scheduling
  • Strong Organization
  • Information Collection
  • Insurance Verification
  • Eligibility Determination
  • Paging Systems
  • Patient Registration
  • Scheduling Diagnostic Procedures
  • Work Quality Evaluation
  • Quality Assurance
  • Training Coordination
  • Patient Education

Timeline

Patient Access Registrar

Mercy One Hospital
11.2022 - 03.2023

Nurse Assistant

The Del Monte Assistant Residential
05.2011 - 10.2021

High School Diploma -

Pacific Grove Adult School
Paulina Kumar