Paulina Moreno

• Supervised, trained and evaluated sales staff to ensure performance standards were met.
• Ensured compliance with all safety regulations in the store.
• Resolved customer complaints in a timely manner.
• Maintained relationships with vendors to ensure quality of parts being sold.
• Assisted customers in locating specific parts or items requested by them.
• Implemented new processes or procedures when necessary to improve efficiency.
• Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
• Received and stocked incoming merchandise, arranging items in correct locations.
• Operated point of sales and parts lookup computer systems.
• Received, examined and reshelved returned parts.
• Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.

Greeted customers and answered any questions they had about the store's products and services.

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Stocked shelves with merchandise when needed.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Performed other duties as assigned by management.