Paulina Pacheco
Laredo,TX
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Dominos Pizza Inc.
Laredo, TX
08.2024 - 08.2025
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Processed cash and credit card transactions with high efficiency.
- Maintained the cleanliness and organization of the service area and dining spaces.
- Collaborated with team members to ensure the timely preparation and delivery of orders.
- Participated in training sessions to enhance customer service skills and product knowledge.
- Engaged customers in conversation to identify needs and provide product information.
- Strengthened customer retention through effective communication of discount options.
Education
High School Diploma -
United High School
Laredo, TX05-2024
BBA - Accounting
Texas A&M International University
Laredo, TXSkills
- Customer interaction
- Clear communication
- Task prioritization
- Conflict resolution
- Team collaboration
- Cash handling
- Time management
- Basic data collection
- Critical thinking
- Coordination
- Strong teamwork
- Prioritization
- Active listening
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Customer Service Representative
Dominos Pizza Inc.
08.2024 - 08.2025
High School Diploma -
United High School
BBA - Accounting
Texas A&M International University
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