Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paulina Perez

Albuquerque,NM

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Dion's. Proven ability to thrive in high-pressure environments while ensuring guest satisfaction. Adept at multitasking and organization, consistently delivering quality food and service. Recognized for fostering teamwork and collaboration, enhancing overall dining experiences.

Overview

3
3
years of professional experience

Work History

Secretary

Jp Builders
05.2024 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.

Dion’s Crew Member

Dion's
12.2022 - 05.2024
  • Delivered exemptional customer service at the Cash register ,Drive-thru, and at the counter, Ensuring accurate order-taking and customer satisfaction.
  • Prepared high-quality food items while adhering to strict quality and efficiency standards
  • Managed order packing and distribution to maintain speed and accuracy
  • Assisted with opening and closing duties, including prep work and cleaning procedures
  • Adapted to high-pressure environments, maintaining composure and efficiency during peak hours

Hostess

Buffalo Wild Wings
08.2022 - 10.2022
  • Greeted guests warmly ,managed seating arrangement's , and facilitated a smooth dining experience for our guests
  • Answered phone calls professionally, handled reservations ,and assisted with takeout orders
  • Provided menu recommendations and ensured guest satisfaction through attentive service.

Education

Bachelor Of Medical Biology - Medicine

University of New Mexico
Albuquerque, NM
05.2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Languages

Spanish
Native or Bilingual

Timeline

Secretary

Jp Builders
05.2024 - Current

Dion’s Crew Member

Dion's
12.2022 - 05.2024

Hostess

Buffalo Wild Wings
08.2022 - 10.2022

Bachelor Of Medical Biology - Medicine

University of New Mexico

Similar Profiles

CREATE PROFILE
Paulina Perez