Summary
Overview
Work History
Education
Skills
Timeline
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Paulina Salcedo

Denton,TX

Summary

Results-oriented professional with experience in the beauty industry and professional salon industry. Bilingual in English and Spanish. Frequently praised as focused and diligent by peers. I can be relied upon to help your company achieve its goals. Professional with 10 years of experience in customer service

Current cosmetology student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.

Overview

7
7
years of professional experience

Work History

Salon Manager

Tried And True Salon
01.2023 - 04.2023
  • Oversaw salon employee performance, facility cleanliness and sales.
  • Scheduled all appointments for stylists
  • Greeted every customer & completed all transactions
  • Washed every tool used by stylists/ washed towels/ disinfected stations
  • Worked to continuously increase salon business through effective sales, service and operations policies.
  • Controlled inventory by tracking expenses, purchases and shelf stock.

Chanel Beauty Advisor

Ulta
03.2022 - 10.2022
  • Advised customers on latest and newest beauty products upon arrival.
  • Used testers and sampling to demonstrate product application.
  • Stamped or attached price tags on merchandise by referring to price lists.
  • Stocked shelves, cleaned floors and organized sales areas.
  • Shared expert product knowledge and demonstrated custom-fit solutions.
  • Consulted with customers to assist in finding best skincare and makeup products for skin type and look.

Barista

Mac & Z
08.2021 - 01.2022
  • Prepared and packaged mobile and delivery orders for patrons.
  • Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
  • Sold and served baked goods and miscellaneous food items, increasing company revenue.
  • Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks.
  • Followed operating instructions and troubleshot breakdowns, keeping equipment operational.
  • Updated signage and displays, defining new and expanded products and services.
  • Weighed, ground and packed coffee beans and grounds for bulk sales.
  • Operated cash registers and handled cash and card transactions.
  • Warmed and served baked goods and pastry items to customers.
  • Trained new baristas on company processes and product preparation.
  • Presented and explained drink menu, answering questions to educate customers.
  • Maintained clean and healthy environment by following proper safety and sanitation regulations.

Barista

Dunkin
07.2018 - 01.2019
  • Making espresso drinks such as iced or hot lattes, macchiatos, cappuccinos, or any iced/ hot coffees, cold brews, or specialty drinks as customers ordered
  • Other responsibilities include, taking orders through the drive through and cashing out customers, also making food at the sandwich station as it was ordered
  • Cleaning, stocking, dishwashing, sweeping, mopping, misc., bathroom cleaning
  • Restocking the donut case, and much more
  • I was mainly stationed as drink maker, so I am very well versed in the barista world.
  • Prepared and packaged mobile and delivery orders for patrons.

KOHLS BEAUTY SUPERVISOR

Kohls
02.2017 - 03.2018
  • Execute professional selling techniques, maintain responsibility over product knowledge, deliver exceptional customer service, keep a clean and organized department, finish freight in a timely fashion, lead part-time beauty advisors with strong communication skills and support, perform satisfactory make overs, and help other sales associates by covering breaks, jumping in on the register, and soliciting credit
  • Independently do make up for up local up and coming artists, music videos, prom, weddings, photoshoots, and/or special events.

Target Beauty Concierge

01.2016 - 01.2017
  • Approach customers in a friendly manner to assist them in their shopping experience by informing them of new items, items they would prefer, and sampling products
  • Provided efficient and courteous service to customers at all times.

Education

APPLIED SCIENCE - ASSOCIATE, LAW

Criminal Justice -

North Central Texas College

Skills

  • Cross-Selling And Upselling Sales
  • Building Customer Loyalty
  • Ability To Lift 40 Pounds
  • Customer Service Multitasking And Organization
  • Quality Assurance

Timeline

Salon Manager

Tried And True Salon
01.2023 - 04.2023

Chanel Beauty Advisor

Ulta
03.2022 - 10.2022

Barista

Mac & Z
08.2021 - 01.2022

Barista

Dunkin
07.2018 - 01.2019

KOHLS BEAUTY SUPERVISOR

Kohls
02.2017 - 03.2018

Target Beauty Concierge

01.2016 - 01.2017

APPLIED SCIENCE - ASSOCIATE, LAW

Criminal Justice -

North Central Texas College

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Paulina Salcedo