Paulina Vega
Flushing,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Lead Cashier
Ulta Beauty Inc.
Manhattan, NY
03.2023 - Current
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Managed high volume sales periods effectively, ensuring prompt service during peak hours.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Helped customers complete purchases, locate items, and join reward programs as well as credit card applications.
- Increased customer loyalty and retention.
Sales Associate
Macys Department Store
Queens, NY
07.2021 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Caregiver
FreedomCare
Queens, NY
08.2020 - 09.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Education
Associate of Arts - Liberal Arts And Sciences
New York City College of Technology
Brooklyn, NY06-2022
Skills
- Training and coaching
- Customer assistance
- Point of sale operation
- Issue resolution
Languages
English
Spanish
Timeline
Lead Cashier
Ulta Beauty Inc.
03.2023 - Current
Sales Associate
Macys Department Store
07.2021 - 09.2022
Caregiver
FreedomCare
08.2020 - 09.2022
Associate of Arts - Liberal Arts And Sciences
New York City College of Technology