Paulina Vega Cruz
Dallas,TX
Summary
I excel in driving business growth through strategic sales and marketing initiatives, achieving targets with a positive attitude and exceptional interpersonal skills. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Senior Personal Banker
First National Bank Of Texas
08.2023 - Current
- Assisted in developing and implementing branch sales goals, motivating team members to achieve targets and drive business growth.
- Participated in community outreach events to promote the bank''s brand and foster local business partnerships.
- Resolved complex customer inquiries, demonstrating exceptional problem-solving skills and customer service expertise.
- Increased loan portfolio growth by identifying client needs and recommending appropriate financial products.
- Strengthened client relationships through consistent follow-ups and proactive communication.
Senior Campaign Marketing Manager
Millenium
02.2023 - 07.2023
- Enhanced campaign performance by developing and implementing targeted marketing strategies.
- Collaborated with cross-functional teams to align campaign objectives, messaging, and target audiences.
- Conducted thorough post-campaign analysis to identify successes, areas for improvement, and key learnings for future initiatives.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Establishes sales events for high profile business's such as sams and costco
- Sales representative
- Collaborated with sales teams to align marketing initiatives with revenue goals, boosting lead generation efforts.
Dispatch Manager
Amazon
02.2021 - 07.2023
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
Education
GED -
West Mesquite High School
Mesquite, TX05-2014
Skills
- Organizational Skills
- Portfolio Management
- Branch management
- Banking operations
- Analytical Thinking
- Positive Attitude
- Attention to Detail
- Banking Policies and Procedures
Relationship Management
- Interpersonal Skills
- Client Relationship Management
- MS Excel
- Sales Growth
- Time Management
- Honest and Dependable
- Reliability
- Excellent Communication
- Customer service excellence
Languages
Spanish
Native or Bilingual
Timeline
Senior Personal Banker
First National Bank Of Texas
08.2023 - Current
Senior Campaign Marketing Manager
Millenium
02.2023 - 07.2023
Dispatch Manager
Amazon
02.2021 - 07.2023
GED -
West Mesquite High School
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