Pauline Brown
Harvey,LA
Summary
Accomplished Executive Secretary with a proven track record at the City of New Orleans Taxicab Bureau, adept in maintaining confidentiality and enhancing business processes through effective communication. Skilled in database entry and prioritization, I excel in customer satisfaction, ensuring a seamless operational flow.
Overview
15
15
years of professional experience
Work History
Clerk IV
Executive Secretary
City of New Orleans Taxicab Bureau
06.1990 - 02.2005
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
Education
No Degree - Digital Court Reporting
Delgado Community College
New Orleans, LA03.2023
No Degree - Court Reporting
Arlington Career Institute
Grand Prairie, TX01.2018
No Degree - Business Administration
Our Lady of Holy Cross College
New Orleans, LA01.2004
No Degree - Court Reporting
Delgado Community College
New Orleans, LA08.2000
High School Diploma -
O. Perry Walker, Sr. High School
New Orleans, LA05.1985
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Database entry
- Filing systems
- Prioritization
- File Maintenance
Accomplishments
- Supervised team of 8 staff members as a Clerk IV in the New Orleans Police Dept.
- Documented and resolved blighted property issues which led to convictions, fines and fees. Slum landlords.
- I completed the Digital Court Reporting with Legal Transcription (3/24/2023)
I am a member of Delta Sigma Pi since 2008. I pledged while attending Our Lady of Holy Cross College.
I can write 180 wpm as a machine reporter while I attended Arlington Career Institute.
I
Affiliations
- Delta Sigma Pi
I love to read in my spare time because I am constantly learning.
I read court reporting journals especially software pertaining to voice and digital court reporting.
Timeline
Executive Secretary
City of New Orleans Taxicab Bureau
06.1990 - 02.2005
Clerk IV
No Degree - Digital Court Reporting
Delgado Community College
No Degree - Court Reporting
Arlington Career Institute
No Degree - Business Administration
Our Lady of Holy Cross College
No Degree - Court Reporting
Delgado Community College
High School Diploma -
O. Perry Walker, Sr. High School