Pauline
Brookhaven
Summary
Results-oriented professional with over 20 years in residential life management. Skilled in developing staff through professional development workshops and building partnerships with community organizations to enhance student experiences.
Overview
27
27
years of professional experience
Work History
Director of Residential Life
Mississippi School.of Arts
Brookhaven, MS
07.2003 - 07.2023
- Developed partnerships with local arts organizations and community stakeholders.
- Oversaw budget management for residence life operations and program funding.
- Facilitated professional development workshops for residential life staff, focusing on growth.
- Advocated for student needs within broader educational contexts.
- Coordinated recruitment efforts to attract diverse talent to faculty team.
- Recruited, trained, and mentored staff while evaluating performance.
- Managed crisis situations to minimize operational impacts and protect reputation.
- Ensured compliance with regulations, policies, and procedures across all functions.
Civil Rights Coordinator
Mississippi Department of Education
Jackson, MS
08.1996 - 07.2003
- Facilitated communication among departments and educational stakeholders to enhance collaboration.
- Maintained accurate program participation records and gathered feedback for analysis.
- Prepared detailed reports on program progress for state education officials.
- Oversaw daily departmental operations, including task scheduling and duty assignments.
- Resolved customer complaints promptly while adhering to company standards.
- Ensured compliance with company policies regarding project management activities.
- Reviewed employee work to verify adherence to quality standards and procedures.
- Implemented departmental policies in collaboration with management to optimize internal processes.
Education
Master of Arts - Public Administration
University of Mississippi
Oxford Mississippi08-1990
Skills
- Budget management
- Policy writing
- Crisis management
- Program development
- Staff training
- Stakeholder engagement
Affiliations
- Reading, Traveling fostering relationships with community and church.
Timeline
Director of Residential Life
Mississippi School.of Arts
07.2003 - 07.2023
Civil Rights Coordinator
Mississippi Department of Education
08.1996 - 07.2003
Master of Arts - Public Administration
University of Mississippi