Pauline Nandin
Austin,TX
Summary
Each step was in preparation for this moment. First a participant with Nami's Connection Recovery Support Group to taking Nami's Peer to Peer 8 Week Course
and now, teaching the Peer to Peer 8 week course and Facilitating the Connection Recovery Support Groups. Two years experience with Nami has been a great teacher and I look forward to offering my services on a professional level.
Overview
30
30
years of professional experience
Work History
Cashier
Ross Dress For Less
06.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Volunteer for Nami Central Texas
Nami Central Texas
01.2022 - Current
- Assisted with special events and programs.
- Support participants through development of new life skills, obtaining resources.
- Led group discussions and activities to meet different community needs.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Teaches Nami's Peer to Peer 8 week course
- Facilitates Connection Support Group for Nami
- Award Volunteer of the year for NAMI Central Texas 2024
Shop Ownerssss
Self Employed
02.2018 - 01.2019
- Coached, counseled employees.
- Completed store operational requirements by assigning tasks based upon strength, level of experience
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
Teachers Assistant
Moreau Elementary
09.1994 - 06.1999
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
Education
High School Diploma -
Travis High School
1211 E. Oltrof St Austin Texas 7870405-1983
Skills
- Volunteer relations
- Networking
- Team Training
- Cultural sensitivity
- Relationship building
- Training coordination
- Event planning
- Volunteer training
- Volunteer evaluations
- Volunteer recruitment
Timeline
Cashier
Ross Dress For Less
06.2024 - Current
Volunteer for Nami Central Texas
Nami Central Texas
01.2022 - Current
Shop Ownerssss
Self Employed
02.2018 - 01.2019
Teachers Assistant
Moreau Elementary
09.1994 - 06.1999
High School Diploma -
Travis High School
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