PAULINE SAMUEL
Holbrook,MA
Summary
Detail-oriented and client-focused real estate and property management professional with over 8 years of experience in property rights, leasing, compliance, and project coordination. Proven ability to interpret land records, deeds, manage permitting and licensing processes, and oversee capital improvement projects. Known for strong communication, negotiation, and organizational skills.
Overview
13
13
years of professional experience
Work History
ASSISTANT PROPERTY MANAGER
BOSTON PROPERTY MANAGEMENT/BEACON COMMUNITIES
Quincy, MA
01.2023 - Current
- Manage vendors and contractors on repair, maintenance, and capital improvement projects across multi-unit residential properties, ensuring timely completion aligned with budget and quality standards.
- Manage vendor scheduling and project execution, maintaining strict adherence to scope, safety protocols, and performance metrics.
- Support budgeting and cost analysis, tracking contractor KPIs to optimize performance and reduce operating expenses.
- Built strong working relationships with city inspectors and state housing officials to ensure seamless code compliance, permit approvals, and successful property inspections.
- Managed day-to-day property operations including leasing, unit turnovers, work orders, vendor oversight, and staff supervision (leasing specialists and maintenance teams).
- Lead annual inspections and preventive maintenance efforts, improving unit readiness and reducing downtime between occupancies.
MANAGER – SINGLE FAMILY DEVELOPMENT
YOUR CHOICE SOLUTIONS
Braintree, MA
01.2018 - Current
- Lead residential development projects from site planning through construction, managing budgets, permits, and subcontractor contracts.
- Oversee vendor selection, risk mitigation, zoning reviews, and stakeholder communications.
- Deliver successful projects while ensuring timelines and budgets are met.
EXCLUSIVE SALES/LEASING AGENT (part time)
RTN REALTY/ AW HOME REALTY
Hyde Park, MA
01.2017 - Current
- Represent clients in residential property sales, purchases, and rentals.
- Conduct market analysis, property showings, and contract negotiations.
- Prepare legal documents and coordinate inspections, appraisals, and closings.
- Maintain compliance and deliver personalized service to drive client satisfaction and referrals.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
COMPLIANCE/PROJECT MANAGER (part time)
NEIGHBORHOODWASH
Dorchester, MA
01.2023 - 01.2025
- Managed a fully operational Laundromat.
- Directed construction and compliance for second retail store buildout, including ADA, layout, plumbing, electrical, and equipment installation.
- Managed permits, contractor coordination, insurance, and regulatory inspections from planning to operational launch.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
OPERATIONS COUNSELING TEAM LEADER
SOUTH SHORE ELDER SERVICES
Braintree, MA
01.2013 - 01.2016
- Supervised team members and coordinated community programs. Developed partnerships to support aging and independent living services.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
Notary Public -
Commonwealth of Massachusetts
Boston2020
Real Estate License -
Massachusetts Academy of Real Estate
Braintree, MA2016
B.S. - Criminal Justice/Social Services
Northeastern University
Boston, MA2002
Skills
- Microsoft Office
- Yardi
- RealPage (LRO, ILM, GIS)
- MLS
- Rent Management Platforms
- Property tours and inspections
- Fair housing regulations
- Tenant issue resolution
- Leasing and sales
- Policy enforcement
- Records management
- Contract negotiation
- Issue escalation
- Relationship building
CORE COMPETENCIES:
- Real Estate & Property Rights
- Project & Construction Coordination
- Permitting & Licensing Coordination
- Land Record Research
- Budgeting & Cost Tracking
- Rental Property Renovation & Unit Turns
- Client Relations & Negotiation
- Vendor & Contractor Oversight
- Conflict Resolution & Team Collaboration
- Work Order Management Systems
Timeline
ASSISTANT PROPERTY MANAGER
BOSTON PROPERTY MANAGEMENT/BEACON COMMUNITIES
01.2023 - Current
COMPLIANCE/PROJECT MANAGER (part time)
NEIGHBORHOODWASH
01.2023 - 01.2025
MANAGER – SINGLE FAMILY DEVELOPMENT
YOUR CHOICE SOLUTIONS
01.2018 - Current
EXCLUSIVE SALES/LEASING AGENT (part time)
RTN REALTY/ AW HOME REALTY
01.2017 - Current
OPERATIONS COUNSELING TEAM LEADER
SOUTH SHORE ELDER SERVICES
01.2013 - 01.2016
Notary Public -
Commonwealth of Massachusetts
Real Estate License -
Massachusetts Academy of Real Estate
B.S. - Criminal Justice/Social Services
Northeastern University