Pauline Teyssier
Summary
Dynamic professional with a rich background in Sales and customer services, where I an excellent Customer experience, Skilled in management I excel in communication with Team members and developing effective sales strategies, significantly boosting revenue. Very organized an time efficient while executing every day task. I thrive by helping and educating future costumer.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Insurance Account Manager
Hunter Wyant State Farm
04.2024 - Current
- Enhanced policyholder retention rates through effective communication, personalized account management, and prompt issue resolution.
- Proactively identified upselling opportunities within existing accounts, resulting in expanded coverage for clients and increased revenue for the agency.
- Help and advise customer with their insurance needs.
Finance Manager
Flow Auto Of Charlottesville
07.2022 - 08.2023
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Selling optional product to protect customer investment.
Car Salesperson
Umansky Motor Cars
07.2020 - 07.2022
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Understanding the customer's needs
Wine Merchant
Julien De Savignac
02.2018 - 06.2019
- Optimized store layout to maximize visibility of high-margin products and encourage impulse purchases.
- Hosted educational tasting on specific wine appreciation, fostering a loyal customer base through increased engagement.
- Expanded product offerings by sourcing unique wines from small-scale producers around the world.
- Increased wine sales by developing and implementing effective marketing strategies.
- Managing restaurant orders every weeks.
Tasting Room Manager
Gabriele Rausse Winery
09.2016 - 08.2017
- Collaborated with winemakers to develop unique tasting experiences that showcased the winery and providing an excellent experience for costumers.
- Contributed to increased brand awareness by actively engaging with visitors about the winery's history, production process, vineyards, and awards received.
- Assisted in the development of marketing materials for promotional events, tastings, and seasonal offerings.
- Managing the tasting operations and Inventory
Apprentice in Sales
Chateau Les Fontenelles
09.2014 - 07.2016
- Worked under guidance of experienced professionals to learn best techniques in the industry.
- Sale of wine on and off premises
- Organization of Wine event
- Assisted in vineyard and winemaking operation seasonally
Sale Manager
Foies Gras Teyssier
08.2011 - 08.2014
- Marketing and Creating event to promote the Family brand.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service.
- Led a successful sales team
Education
Bachelor in Sales - Wine And Spirit
LEAP Le Cluzeau
Sigoules, FR06-2014
Skills
- Product presentation
- Sales and marketing
- Shipping coordination
- Wine pairing recommendations
- Problem-solving
- Time management
- Attention to detail
- Listening skills
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational skills
Certification
- Driver License
- Property and Casualty insurance License
- Life and Health insurance License
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Insurance Account Manager
Hunter Wyant State Farm
04.2024 - Current
Finance Manager
Flow Auto Of Charlottesville
07.2022 - 08.2023
Car Salesperson
Umansky Motor Cars
07.2020 - 07.2022
Wine Merchant
Julien De Savignac
02.2018 - 06.2019
Tasting Room Manager
Gabriele Rausse Winery
09.2016 - 08.2017
Apprentice in Sales
Chateau Les Fontenelles
09.2014 - 07.2016
Sale Manager
Foies Gras Teyssier
08.2011 - 08.2014
Bachelor in Sales - Wine And Spirit
LEAP Le Cluzeau
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