Paulo Cunha

Rehired for a second consecutive summer season due to strong performance and reliability ( Season 05/2026 - 09/2026 )

Rehired for a second consecutive winter season due to strong performance and reliability

• Prepared and served a variety of beverages in fast-paced environment.
• Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
• Assisted customers with menu selections, enhancing their experience through product knowledge.
• Collaborated with kitchen staff to coordinate food and drink orders efficiently.
• Trained new bartenders on standard operating procedures and customer service techniques.
• Monitored inventory levels, placing orders to prevent stock shortages during peak hours.
• Resolved customer complaints professionally, ensuring satisfaction and repeat business.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

• Delivered exceptional customer service in fast-paced dining environment.
• Collaborated with kitchen staff to accurately fulfill customer orders.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Served food and beverages promptly with focused attention to customer needs.

• Assisted in training new staff on bar procedures and customer service standards.
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• Trained new waitstaff on menu items and service protocols.
• Maintained cleanliness and organization of dining area throughout shifts.
• Assisted in inventory management of supplies and restaurant equipment.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
• Crafted and served a variety of cocktails and beverages to enhance guest experience.

Delivered exceptional customer service to passengers, ensuring comfort and satisfaction throughout flights.

• Assisted in cabin preparation by organizing supplies and performing routine safety checks before takeoff.
• Communicated effectively with crew members to coordinate service delivery and address passenger needs promptly.
• Maintained cleanliness and orderliness of the cabin environment, enhancing overall passenger experience during flights.

• In order to facilitate aircraft flight and preparation for and after completion of a flight which will include customer service, as TTAE we will undertake ticketing, passenger check-in, baggage screening, lobby management, special needs handling, gate assignment and aircraft boarding and disembarking.