Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Paulo Ramirez

Chula Vista,CA

Summary

Proven track record in enhancing customer satisfaction and sales at Olive Garden through exceptional service and upselling techniques. Skilled in guest engagement and hospitality service expertise, demonstrating a strong work ethic and decision-making abilities. Excelled in a team environment at Jack In The Box, prioritizing efficiency and positive outcomes.

Overview

2
2
years of professional experience

Work History

Server

Olive Garden
09.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing an excellent service. Hospitality is one of my top priorities.


  • Increased sales with upselling techniques of menu items, specials, and promotions.


  • Developed multitasking skills as well as working efficiently under-pressure.


  • Always open to feedback to improve my abilities.


  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Team Member

Jack In The Box
10.2022 - 10.2023
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

High School Diploma -

Bonita Vista Senior High School
Chula Vista, CA
06.2023

Skills

  • Exceptional customer service
  • Strong Work Ethic
  • Guest Engagement
  • Hospitality service expertise

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

Olive Garden
09.2023 - Current

Team Member

Jack In The Box
10.2022 - 10.2023

High School Diploma -

Bonita Vista Senior High School

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Paulo Ramirez