PAULO RODRIGUES
Orlando,FL
Summary
Operations professional with experience in logistics, dispatch, team coordination, scheduling, and high volume environments. Proven ability to manage changing priorities, communicate across teams, support daily operations, and follow through on time sensitive responsibilities. Willing to learn and listen, adapt quickly then take ownership and execute with confidence.
Overview
3
3
Languages
1
1
Certification
7
7
years of professional experience
Work History
Banquet Bartender
ROSEN SHINGLE CREEK
Orlando, FL
10.2022 - Current
- Deliver polished, high-volume guest service during large-scale banquet events while maintaining professionalism, accuracy, and composure in a fast-paced environment.
- Adapted quickly to changing event needs, guest requests, and service priorities while collaborating with banquet teams and leadership to enhance overall guest experience.
- Set up and broke down banquet bars, stocked supplies, organized event-specific service areas, and maintained sanitation and operational readiness to ensure seamless service delivery during events.
Driver / Dispatcher
FEDEX
01.2021 - 01.2022
- Worked across driver and dispatch responsibilities, balancing frontline service with team communication and daily operational demands.
- Coached and trained team members with practical, performance-focused methods to enhance reliability and execution.
- Communicated company directives to associates and ensured timely completion of follow-up items.
- Recruited and hired qualified candidates, addressing staffing needs for time-sensitive delivery operation.
Driver / Lead Driver
BARRON LOGISTICS | AMAZON DELIVERY OPERATIONS
01.2020 - 01.2021
- Directed and supported drivers during daily operations, enhancing team productivity and service execution.
- Organized schedules and workflows to adapt to changing business demands and ensure adequate staffing.
- Assisted leadership with performance evaluations and improvement initiatives while maintaining frontline delivery.
Education
High School Diploma - Hospitality & Business Management
Marlborough High School
Marlborough, MA05-2011
Skills
- Operations coordination
- Logistics and dispatch
- Scheduling and coverage
- Team leadership and training
- Workflow prioritization
- Time-sensitive execution
- Documentation and follow-up
- Problem solving
- Attention to detail
- Written and verbal communication
- Supply readiness
- Recruitment support
Certification
- Excel Essential Training (Microsoft 365) — LinkedIn Learning
Instructor: Leila Gharani
Skills covered: Excel formulas and functions, data organization, sorting and filtering, PivotTables, XLOOKUP, conditional formatting, and charts.
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Banquet Bartender
ROSEN SHINGLE CREEK
10.2022 - Current
Driver / Dispatcher
FEDEX
01.2021 - 01.2022
Driver / Lead Driver
BARRON LOGISTICS | AMAZON DELIVERY OPERATIONS
01.2020 - 01.2021
High School Diploma - Hospitality & Business Management
Marlborough High School