Pavan Nalamada
Summary
INFORMATION TECHNOLOGY LEADER Highly accomplished and results-driven Director with a strong background in the IT Services industry, specializing in enterprise-level implementations and global support. Over 22 years of experience in leading and delivering enterprise-level Oracle/PeopleSoft ERP and Business Analytics projects and managing diverse teams. A strategic thinker with a proven track record of driving business growth, fostering client relationships, and ensuring operational excellence.
Overview
27
27
years of professional experience
Work History
Practice Director
Enterprise Applications and Business Analytics OSI Digital
01.2012 - Current
- Spearhead the Business Applications and Business Intelligence practices focusing on Oracle ERP and Data Analytical solutions, overseeing a portfolio of 100+ clients and driving the practice's strategic vision and growth initiatives
- Implemented innovative service offerings and solutions, resulting in a 50% increase in revenue and a 20% growth in the client base
- Explored new markets and increased client base in ME and APAC regions
- Built and nurtured a high-performing team of 300+ professionals, including Delivery Managers, Project managers, consultants, and technical experts, resulting in improved project delivery and client satisfaction
- Led and contributed to successful Oracle, PeopleSoft and Salesforce ERP implementations, upgrades, Rollouts, and migrations for clients across various industries and geographies, ensuring adherence to best practices and project timelines
- Developed and maintained strong relationships with key clients, understanding their business needs, and collaborating on tailored ERP and Business Intelligence solutions to address their challenges
- Implemented performance metrics and quality assurance measures, resulting in a 50% improvement in project success rates and a 30% increase in client retention
- The average retention on both client and resources side is over 5 Years
- Collaborated with the sales and Pre-Sales teams to identify new business opportunities, conducting client presentations, and participating in contract negotiations in Services related to Oracle, Salesforce and BI Solutions in AWS, Snowflake, OAC and Tableau.
Principal Consultant
Shared Services Division Cedar Crestone
04.2011 - 12.2011
- Led the DBA team for a 11i to 12.1.3 upgrade at EMSC (Emergency Medical Services Corporation, Denver)
- Successfully handled server migration from EMSC network to Oracle On-Demand
- Configured SSO/OID for the upgraded Rel12 environment and upgraded 10g database to 11.1.0.7 for EMSC
- Managed the upgrade of 11i (11.5.10.2) to 12.1.3 for COC (City of Chandler, AZ) and assisted technical and functional teams in resolving upgrade issues.
Manager
Nascent Systems LP
01.2010 - 04.2011
- Oversaw the Database group, accountable for resource and operations management on implementation and support projects for major clients including GENBAND, Lifesize Communications, MW Zander, and DRS Technologies
- Led Oracle Fusion Middleware implementation projects with OIM and OBIEE 10g
- Defined policies and procedures for Managed Services group, establishing 24/7 365 Support services
- Provided pre-sales technical input to the sales team and delivered comprehensive customer support for Managed services clients.
Practice Manager
Managed Services Practice OSI Consulting
12.1999 - 12.2009
- Managed ETAS Practice, providing Tier-1, 2, and 3 application support services for 15+ customers across North America and Canada, including Yamaha Corporation, Dendreon, Smart Technologies, and more
- Standardized processes based on ITIL Problem Management framework, resulting in increased gross margin to 35% by optimizing resource allocation
- Launched 24x365 Tier-2 and 3 Support, reducing costs and improving customer satisfaction
- Led projects for datacenter moves, database and application upgrades, and implementing Advanced Multi-Master Replication.
Principal Consultant
OSI Consulting
12.1999 - 12.2009
- Oversaw a team of OSI Technical consultants within the Design & Engineering group of Toyota Motor Sales, handling maintenance of 50+ Oracle databases and executing projects initiated by various verticals of TMS
- Successfully implemented 10g Data Guard and upgraded 9i RAC databases to 10g RAC with CRS and ASM
- Improved monitoring and management of databases by implementing Enterprise-level Grid Control (OEM) and played a key role in Sarbanes-Oxley (SOX) compliance efforts
- Induced additional consulting revenue from customers by providing exceptional support on various projects
- Managed multiple projects from implementations to upgrades and performance reviews of various Oracle apps environments for clients such as Ingram Micro, 24 Hour fitness Inc, Robbins Brothers Inc, and more.
Application Analyst
Everest Consultants Inc
03.1997 - 12.1999
- Involved in interfacing SAP to CIM+ software developed in Oracle, handling Basis Administration, creating database triggers, and implementing PL/SQL procedures.
Education
Diploma - Software Technology
1996
Bachelor of Science - Engineering
Osmania University
1992
Skills
- Account & Project Management / Team Leadership / Resource Management / Strategic Planning and Vision / Finance Management / Business Needs Analysis / Operations Management / Business Development and Sales / Contract Negotiations/Solutions Architect
Timeline
Practice Director
Enterprise Applications and Business Analytics OSI Digital
01.2012 - Current
Principal Consultant
Shared Services Division Cedar Crestone
04.2011 - 12.2011
Manager
Nascent Systems LP
01.2010 - 04.2011
Practice Manager
Managed Services Practice OSI Consulting
12.1999 - 12.2009
Principal Consultant
OSI Consulting
12.1999 - 12.2009
Application Analyst
Everest Consultants Inc
03.1997 - 12.1999
Diploma - Software Technology
Bachelor of Science - Engineering
Osmania University
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