Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
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Pawan Kumar

Wappingers Falls

Summary

Dynamic professional with a proven track record at Liquorama, excelling in logistical coordination and customer service. Expert in Microsoft Excel and office organization, I enhanced productivity and improved customer retention through effective problem-solving and communication. Committed to fostering team collaboration and ensuring compliance with safety regulations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager's Assistant

Liquorama
Poughkeepsie
02.2024 - Current
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.

Cashier

Gulf Gas Station
Stanfordville
12.2021 - 01.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Ensured compliance with all safety regulations within the store environment.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.

Heavy Truck Driver

Free Lance Sales
03.2017 - 11.2018
  • Responded promptly to requests from dispatchers concerning changes in routes or delivery schedules.
  • Followed all applicable traffic laws and regulations while operating vehicles.
  • Collaborated with dock workers, warehouse personnel while loading, unloading freight from truck trailers.
  • Managed time efficiently to make sure all deliveries were completed on schedule.

Education

GED -

ITI POLYTECHNIC
India
04-2007

GED -

Mount Carmel School
INDIA
03-2005

Skills

  • Logistical coordination
  • Customer service
  • Office organization
  • Data entry
  • Microsoft Excel
  • Time management
  • Effective communication
  • Problem solving
  • Team collaboration
  • Safety compliance
  • Workload management
  • Staff supervision
  • Customer relations

Affiliations

  • To handle the work load and strength to problem solver. Great Team Leader and communicater.

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

Certification

  • Holder of ITI Mechanical Diploma
  • Holder of Heavy Duty Vehicle License - INDIA
  • Holder of Heavy Duty Vehicle License - USA
  • Holder of Light Vehicle Driving License - India & USA

Timeline

Manager's Assistant

Liquorama
02.2024 - Current

Cashier

Gulf Gas Station
12.2021 - 01.2024

Heavy Truck Driver

Free Lance Sales
03.2017 - 11.2018

GED -

ITI POLYTECHNIC

GED -

Mount Carmel School
Pawan Kumar