Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paxsten Eads

Shawnee,KS

Summary

I am a dynamic operations manager with expertise in team leadership and problem-solving, honed at Aspen Dental. Successfully managed budgets and enhanced workflow efficiency, achieving project delivery within financial constraints. Skilled in employee relations and conflict resolution, fostering a collaborative work environment. Certified trainer, adept at onboarding and training new hires, ensuring compliance with company standards.

Overview

11
11
years of professional experience

Work History

Operations Manager

Aspen Dental
04.2023 - Current
  • Assisted in daily operations and workflow management to ensure efficiency.
  • Supported team in implementing safety protocols and operational standards.
  • Collaborated with staff to streamline communication and improve service delivery.
  • Maintained inventory records and conducted regular stock assessments.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands. I am also a certified training for Aspen Dental training new hires of our operations team.
  • Participated in training sessions to enhance operational knowledge and skills.
  • Working side by side with our providers to maintain and produce an effective scheduled for not only our office, but for the providers working themselves.
  • Engaged with customers to address inquiries and resolve issues promptly.
  • Supervised staff and kept employees compliant with company policies and procedures.
  • Presenting treatment plans for our patients in consultations diagnosed by our doctors and hygienist.

Lead Dental Assistant

Aspen Dental
04.2021 - 03.2022
  • Supervised daily operations of dental assisting team, ensuring adherence to best practices and protocols.
  • Trained new dental assistants on procedures, equipment usage, and patient care techniques.
  • Coordinated patient appointments and maintained accurate records in electronic health systems.
  • Assisted dentists during complex procedures by preparing instruments and managing sterile environments.
  • Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.

Dental Assistant

Fort Scott Family Dental, Dr. Timothy Crawford
04.2021 - 03.2022
  • I assisted in the same roles as I presented above a lead dental assistant for Aspen Dental.

Bartender/Waitress

Bubba's 311 Club
05.2021 - 01.2022
  • Crafted and served a diverse range of cocktails and beverages, ensuring high-quality presentation.
  • Trained new staff on drink preparation techniques and customer service standards, fostering team efficiency.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Facilitated a smooth workflow between thee kitchen, bar, and floor staff.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Movie Theater Manager

Fort Cinema
02.2015 - 03.2020
  • Managed daily theater operations, ensuring smooth execution of performances and events.
  • Supervised staff scheduling and training, enhancing team performance and service quality.
  • Implemented ticketing systems for efficient customer transactions and improved audience experience.
  • Coordinated marketing efforts to promote shows, increasing community engagement and attendance.
  • Interacted well with customers to build connections.

Education

Associate of Science - Science

Fort Scott Community College
Fort Scott, KS
03-2020

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Timeline

Operations Manager

Aspen Dental
04.2023 - Current

Bartender/Waitress

Bubba's 311 Club
05.2021 - 01.2022

Lead Dental Assistant

Aspen Dental
04.2021 - 03.2022

Dental Assistant

Fort Scott Family Dental, Dr. Timothy Crawford
04.2021 - 03.2022

Movie Theater Manager

Fort Cinema
02.2015 - 03.2020

Associate of Science - Science

Fort Scott Community College

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