Summary
Overview
Work History
Education
Skills
Timeline
Generic

Payge Kizer

Byhalia,USA

Summary

Detail-oriented and methodical Data Entry specialist offering 4 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.

Overview

10
10
years of professional experience

Work History

Front-End Backup Lead

Kroger
04.2024 - Current
  • Monitored performance metrics to evaluate the effectiveness of implemented backup solutions, adjusting strategies as needed.
  • Provided support during actual disaster recovery events, leading the team in executing established protocols efficiently.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Maintained and processed invoices, deposits, and money logs.
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Improved team efficiency by implementing new training procedures and streamlining work processes.

Billing Specialist

Accredo Pharmacy
03.2023 - 02.2024
  • Researched and resolved billing discrepancies to enable accurate billing
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction
  • Monitored customer accounts to identify and rectify billing issues
  • Provided excellent customer service, developing and maintaining client relationships
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.

Team Lead

Walmart
01.2020 - 04.2023
  • Fostering a positive work environment by leading by example
  • Working to resolve customer care complaints
  • Established open and professional relationships with team members to achieve quick resolutions for various issues
  • Promoted high standards through personal example to help each member understand expected behaviors and standards
  • Follow security guidelines and safety protocols-even in stressful situations
  • Used my knowledge of policies when collecting data and analyze facts to make decisions
  • Ensured compliance and helped reduce shrink

Asset Protection Customer Host

Walmart
07.2019 - 01.2020
  • Improved customer safety by promptly addressing potential hazards and ensuring proper signage was in place.
  • Assisted in the implementation of store-wide security initiatives, helping to create a more secure shopping experience for both customers and employees.
  • Worked closely with management to develop innovative solutions for reducing losses due to theft or damage within the store premises.

Warehouse Operator

ABB
10.2016 - 07.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced product damage rates by enforcing proper handling techniques and storage methods.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Checked packages and merchandise for damage and notified vendors.

Office Manager/Administrative Assistant

Tax Accounting Patriots, LLC
01.2015 - 05.2017
  • Help the clients both by telephone (when they call in) and at the counter, in regard of the tax inquiries
  • Offer assistance to the office staff regarding general office duties (filing, keeping records and maintaining files)
  • Open and processes the daily mail, according to the instructions

Education

Cybersecurity -

Thinkful
02.2023

Diploma -

Craigmont High School
Memphis, TN
01.2008

Skills

Training and mentoring

System monitoring

Shipping and receiving

Accounts Receivable

Invoice Processing

Account Management

Inventory Control

Timeline

Front-End Backup Lead

Kroger
04.2024 - Current

Billing Specialist

Accredo Pharmacy
03.2023 - 02.2024

Team Lead

Walmart
01.2020 - 04.2023

Asset Protection Customer Host

Walmart
07.2019 - 01.2020

Warehouse Operator

ABB
10.2016 - 07.2019

Office Manager/Administrative Assistant

Tax Accounting Patriots, LLC
01.2015 - 05.2017

Cybersecurity -

Thinkful

Diploma -

Craigmont High School

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Payge Kizer