Payge Rohraff
Gibraltar,MI
Summary
Dedicated and driven, with experience in both retail and food service. Friendly, engaging, and willing to learn.
Overview
3
3
years of professional experience
Work History
Sales Associate
Five Below
Taylor, Michigan
04.2026 - Current
- Greeted customers with friendly service on Five Below sales floor.
- Processed purchases and returns using register and POS systems.
- Stocked merchandise and maintained organized shelves throughout store aisles.
- Recovered sales floor and arranged displays to Five Below standards.
- Assisted customers with product questions, selections, and store locations.
- Unloaded shipments and replenished inventory from backroom stock.
- Trained new associates on cashier duties and merchandising routines.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
Associate
Marshalls
Woodhaven, MI
08.2024 - 12.2025
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays throughout the store.
- Ensured compliance with store policies and safety procedures.
- Participated in team meetings to improve customer service strategies.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Trained new associates on store operations, policies, and procedures.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Ensured compliance with company safety regulations at all times while on the job.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended, selected and located merchandise based on customer desires.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Associate
Jersey Mike's
Woodhaven, MI
01.2024 - 08.2024
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to restock inventory regularly.
- Ensured compliance with store policies and safety procedures.
- Participated in team meetings to improve customer service strategies.
- Built relationships with customers by providing friendly customer service.
- Trained new associates on store operations, policies, and procedures.
- Ensured compliance with company safety regulations at all times while on the job.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Bagged or packaged purchases and wrapped gifts.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
Oscar A. Carlson Highschool
Gibraltar, Mi06-2026
Some College (No Degree) - English Education
Michigan State University
East Lansing, MI09-2026
Skills
- Customer service
- Team collaboration
- Employee training
- Attention to detail
- Collaborative teamwork
- Store recovery
- Adaptability and flexibility
- Time management
- Problem-solving
- Flexible schedule
- Customer interaction
- Customer engagement
- Multitasking and organization
- Task prioritization
- New hire training
Accomplishments
- REACH Award Marshalls
- Academic award years 9, 10, 11
Timeline
Sales Associate
Five Below
04.2026 - Current
Associate
Marshalls
08.2024 - 12.2025
Associate
Jersey Mike's
01.2024 - 08.2024
Oscar A. Carlson Highschool
Some College (No Degree) - English Education
Michigan State University