Payton Adams
Oak Creek
Summary
Adept at delivering exceptional customer service and managing high-pressure situations, my tenure at Smoke Shack BBQ honed my multitasking and cash handling abilities. Collaborating for peak efficiency, I enhanced guest satisfaction significantly, showcasing a strong work ethic and a knack for engaging guests effectively.
Overview
2
2
years of professional experience
Work History
Server
Smoke Shack Bbq
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Smoke Shack Bbq
05.2023 - 04.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Science - Marketing
University of Kansas
Lawrence, KS05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Smoke Shack Bbq
04.2024 - Current
Host
Smoke Shack Bbq
05.2023 - 04.2024
Bachelor of Science - Marketing
University of Kansas
Similar Profiles
Kaitlyn De MaioKaitlyn De Maio
Prep Line Cook at Smoke Shack BbqPrep Line Cook at Smoke Shack Bbq
Angelo ArebaloAngelo Arebalo
Cashier Assistant at Smoke ShackCashier Assistant at Smoke Shack
Victoria TammaroVictoria Tammaro
Cashier at Smoke ShackCashier at Smoke Shack