Payton Balfany
Summary
Highly motivated employee with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
2nd Assistant Manager
Shoe Sensation
09.2023 - 08.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Cashier
Green City Foods
10.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
Sales Associate
Scrappers Den
08.2020 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Applied Science - Behavioral Aspects of Health
University of Central Missouri
Warrensburg, MO05.2025
Skills
- Marketing knowledge
- Product and service knowledge
- Upselling
- Sales Development
- Order Processing
- Inventory Control
- Promotional support
- Business Development
- Customer Needs Assessment
- Problem-solving skills
- Payment Processing
- Complex Problem-Solving
- Merchandising understanding
- Listening Skills
- Teamwork and Collaboration
Timeline
2nd Assistant Manager
Shoe Sensation
09.2023 - 08.2024
Cashier
Green City Foods
10.2022 - 08.2023
Sales Associate
Scrappers Den
08.2020 - 09.2022
Associate of Applied Science - Behavioral Aspects of Health
University of Central Missouri
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