Payton Eby
308 Paleo Way, Branson,MO
Summary
Dynamic professional with a proven track record in hospitality and customer service, exemplified during tenure at Dogwood Canyon. Excelled in guest engagement and sales expertise, achieving company sales goals and enhancing customer experiences.
Overview
8
8
years of professional experience
Work History
Server
Dogwood Canyon
03.2021 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Customer Service & Sales Representative
Wax Hands
03.2020 - 04.2021
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Implemented upselling techniques to increase average transaction value and drive additional revenue growth.
- Contributed to event marketing, sales and brand promotion.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Presented professional image consistent with company's brand values.
Food & Beverage Operational Assistant
Silver Dollar City
01.2017 - 12.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Education
High School Diploma -
Reeds Spring High
Reeds Spring, MO05-2021
No Degree - General Studies
Ozarks Technical Community College
Springfield, MO01-2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Sales expertise
- Goal-Oriented
- Customer Needs Assessment
Timeline
Server
Dogwood Canyon
03.2021 - Current
Customer Service & Sales Representative
Wax Hands
03.2020 - 04.2021
Food & Beverage Operational Assistant
Silver Dollar City
01.2017 - 12.2020
High School Diploma -
Reeds Spring High
No Degree - General Studies
Ozarks Technical Community College
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