Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
References
Timeline
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Payton Fontenot

Murfreesboro,TN

Summary

Highly skilled in customer service, with relevant experience in handling customer service adjustments, multitasking, and dispute resolutions. Known for strong problem-solving skills, and the ability to maintain high levels of customer satisfaction in high-stress environments. Effectively contributed to team success by ensuring all customer inquiries were resolved promptly and efficiently.

Overview

5
5
years of professional experience

Work History

Baker

Publix Bakery
Murfreesboro, TN
04.2024 - Current
  • Worked independently in a demanding, multitasking environment.
  • Operated ovens, mixers, and other equipment to ensure quality production.
  • Assisted customers by providing product information and recommendations.
  • Monitored inventory levels of ingredients and communicated needs to management.

Flooring Sales Specialist

Home Depot
Murfreesboro, TN
04.2022 - 04.2024
  • Assisted customers in selecting flooring options based on their needs.
  • Provided product knowledge to enhance customer understanding of flooring materials.
  • Coordinated installation schedules with contractors for timely project completion.
  • Learned to use Outlook, Google Spreadsheets, and many different scheduling and product ordering websites.

Shift Manager

Burger King
Murfreesboro, TN
12.2020 - 04.2022
  • Supervised daily operations and staff in a fast-paced restaurant environment.
  • Managed inventory levels and ordered supplies to maintain stock availability.
  • Trained new team members on operational procedures and customer service standards.
  • Addressed customer inquiries and resolved issues to enhance satisfaction.

Education

High School Diploma -

Siegel High School
Murfreesboro, TN
05-2021

Some College (No Degree) - Studio Arts

Middle Tennessee State University
Murfreesboro, TN

Skills

  • Customer service
  • Time management
  • Multitasking
  • Problem solving
  • Inventory management
  • Schedule coordination
  • Product knowledge
  • Communication skills
  • Attention to detail
  • Client follow-up
  • Ability to quickly learn new websites

Accomplishments

  • Honor roll in high school with a GPA of 3.85
  • Leadership Award in Music Department
  • Leadership Award in Art Department
  • Outstanding Student Award in Art Department

References

References available upon request.

Timeline

Baker

Publix Bakery
04.2024 - Current

Flooring Sales Specialist

Home Depot
04.2022 - 04.2024

Shift Manager

Burger King
12.2020 - 04.2022

High School Diploma -

Siegel High School

Some College (No Degree) - Studio Arts

Middle Tennessee State University

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