Payton Geiman
Tipp City,OH
Summary
Motivated professional with successful background in the field offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.
Overview
1
1
year of post-secondary education
1
1
year of professional experience
Work History
Head Cashier
Lowes
Sugarcreek, Ohio
05.2026 - Current
- Supervised front end cashiers during busy shifts at Lowe's.
- Managed cash handling, tills, and balanced drawer counts.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Coached cashiers on customer service and register procedures.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Coached employees on best practices for handling customer complaints quickly and effectively.
- Trained new cashiers on Lowe's checkout policies and safety rules.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained records of daily transactions including sales receipts, cash received, discounts issued.
- Reconciled credit card payments with the bank statements on a monthly basis.
- Identified opportunities for improving operational efficiency through process optimization initiatives.
- Analyzed sales data to identify trends in customer purchasing behavior that could be used to optimize inventory selection and pricing strategies.
- Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
- Verified employee timecards for accuracy and completeness prior to submitting payroll information.
- Developed creative solutions for reducing costs associated with managing the cashier staff.
- Approved refunds, price overrides, and register adjustments in POS systems.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Coordinated front end coverage with managers and store associates.
- Managed trash removal processes to maintain cleanliness in the store. and sanitation procedures to keep aisles and register area organized.
Sales Representative
Buckle
Beavercreek, Ohio
11.2025 - 05.2026
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Answered customer questions about sizing, promotions, and store policies.
- Maintained accurate records of all sales and prospecting activities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Reviewed monthly performance against targets set by management team.
- Analyzed customer feedback to improve products and services.
- Organized client visits, presentations, product demonstrations and trade shows.
- Managed inventory levels by ordering sufficient stock for each account.
- Replenished stock and folded apparel to maintain Buckle visual standards.
- Organized fitting rooms and returned merchandise to sales floor promptly.
- Provided technical support for customers using the company's products or services.
Education
Tippecanoe High School
Tipp City, OHVet Science
Miami Valley Career Technological Center
Englewood, OH 08.2025 - 05.2026
Skills
- Customer engagement
- Animal disease knowledge
- Detail orientation
- Time management
- Analytical thinking
- Team collaboration
- Veterinary terminology
- Animal care and handling
- Animal anatomy
- Animal disease knowledge
- Veterinary safety and sanitation
- Hospital procedures
- Wildlife rehabilitation
- Laboratory procedures
- Hematology and urinalysis
- Animal nutrition management
- Patient handling
- Physical endurance
- Technical Skills
- ● Team collaboration
- ● Analytical thinking
- ● Time management
- Clinical hands-on learning
Timeline
Head Cashier
Lowes
05.2026 - Current
Sales Representative
Buckle
11.2025 - 05.2026
Vet Science
Miami Valley Career Technological Center
08.2025 - 05.2026
Tippecanoe High School