Payton Gladney
Grain Valley,MO
Summary
Dynamic professional with a proven track record at CommunityAmerica Credit Union and the United States Postal Service, excelling in customer service, distribution, and order processing. Recognized for enhancing operational efficiency through innovative solutions, effective communication and collaboration. Skilled in problem solving and committed to maintaining workplace safety while ensuring timely and accurate service delivery.
Overview
2026
2026
years of professional experience
Work History
Express Mail Clerk
Post Office
2020 - Current
- Sorted incoming mail for efficient distribution to appropriate departments.
- Processed outgoing mail using automated postal systems and scales.
- Assisted customers in locating packages and providing shipping options.
- Maintained accurate records of mail deliveries and receipts.
- Managed mail dispatch processes to ensure prompt delivery to customers.
Retail Branch Associate
CommunityAmerica Credit Union
2018 - 2020
- Provided exceptional customer service by addressing member inquiries and resolving issues efficiently.
- Processed loan applications and account openings accurately, ensuring compliance with credit union policies.
- Assisted in training new associates, fostering a collaborative work environment and efficient onboarding processes.
- Implemented process improvements that enhanced operational efficiency and streamlined branch workflows.
Education
No Degree - Business Administration And Management
Metropolitan Community College
Kansas City, Missouri, MOHigh School Diploma -
Blue Springs South High School
Blue Springs, MO05.2015
Skills
- Problem-solving skills
- Customer service
- Team collaboration
- Workplace safety
- Loan processing
- Cash handling
- Mail sorting
- Distribution services
- Deadline management
Timeline
Express Mail Clerk
Post Office
2020 - Current
Retail Branch Associate
CommunityAmerica Credit Union
2018 - 2020
No Degree - Business Administration And Management
Metropolitan Community College
High School Diploma -
Blue Springs South High School