Skilled in resolving issues quickly, and maintaining positive customer relationships. Strong interpersonal and communication skills developed through fast-paced, customer service-centered jobs. Quick learner with a calm, solution-oriented mindset.
Overview
4
4
years of professional experience
Work History
English Instructor
Kotoliba
Tokyo, Japan
07.2023 - 03.2025
Facilitated interactive class discussions to enhance language skills.
Collaborated with colleagues to design curriculum materials and resources.
Maintained a positive classroom environment that encouraged participation and learning.
Private English Tutor
Private Client
Tokyo , Japan
07.2023 - 03.2025
Fostered a positive learning environment to encourage student participation and confidence.
Coordinated with parents to discuss student progress and address concerns effectively.
Organized small group activities to promote cooperative learning and encourage active participation of all students.
Restaurant Hostess
Auld Fella
Culver City, CA
06.2021 - 06.2022
Greeted and seated guests promptly upon arrival at the restaurant.
Assisted with waitlist management during peak dining hours.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Education
Japanese Language
Akamonkai Japanese Language School
Tokyo, Japan
03-2025
High School Diploma -
Culver City High School
Culver City
06-2022
Skills
Effective communication: able to handle customer inquiries and concerns with patience, efficiency, and clarity
Adaptability: quick to learn new systems and adjust to new situations
Customer service: experienced in managing high-volume customer interactions with clarity and efficiency
Team collaboration: contributes ideas openly and listens actively to others