Payton Lewis
Summary
Compassionate and motivated nursing student with hands-on clinical exposure and a strong foundation in patient communication, safety, and healthcare professionalism. Currently enrolled in the UPMC Shadyside School of Nursing with successful completion of first semester clinical hours and coursework. Brings experience in patient-facing roles, fast-paced environments, and multidisciplinary teamwork. Committed to delivering safe, high-quality patient care while expanding clinical knowledge and nursing competencies.
Overview
5
5
years of professional experience
Work History
Patient Care Coordinator
Renuva Medspa
Pittsburgh
01.2026 - Current
- Participated in hands-on trainings focused on patient care, workplace safety, CPR, and safe injection practices.
- Supported patient communication, scheduling, and front-office workflow to maintain a professional, patient-centered environment.
- Gained familiarity with medical spa procedures, confidentiality standards, and healthcare safety protocols.
- Strengthened therapeutic communication and patient interaction skills through daily engagement and observation.
SERVER
Rival Pittsburgh
Pittsburgh
05.2024 - Current
- Memorized 50+ menu items and rotating specials to provide accurate, personalized recommendations.
- Managed professional social media updates highlighting promotions and new releases.
- Built rapport with returning guests, contributing to customer loyalty and positive reviews.
- Recognized as a top performer by management and customers.
SERVER ASSISTANT
Bonefish Grill
Pittsburgh
05.2023 - 08.2023
- Delivered food and beverage service efficiently in a high-volume, fast-paced environment.
- Memorized menu items and specials to improve guest satisfaction.
- Supported teamwork and smooth operations during peak hours.
ASSISTANT MANAGER
Rita's Italian Ice
Pittsburgh
01.2021 - 01.2023
- Created employee schedules and coordinated communication among 25+ team members.
- Managed social media accounts and assisted with promotional content and customer engagement.
- Handled POS systems and daily transactions ranging from $3,000-$5,000 per shift.
- Trained and supervised new employees on procedures, customer service, and operations.
Education
UPMC SHADYSIDE SCHOOL OF NURSING
Pittsburgh, PABachelor of Science - Marketing
WEST VIRGINIA UNIVERSITY
Morgantown, WVSkills
- Patient Communication
- Clinical Observation
- Healthcare Safety
- Customer Service
- Team Collaboration
- Organization
- Multitasking
- Microsoft Office
- Google Workspace
- Canva
- Qualtrics
- Social Media Management
- Time Management
Campus Engagement
Kappa Kappa Gamma Sorority, Member, 01/01/23, 12/31/25
Timeline
Patient Care Coordinator
Renuva Medspa
01.2026 - Current
SERVER
Rival Pittsburgh
05.2024 - Current
SERVER ASSISTANT
Bonefish Grill
05.2023 - 08.2023
ASSISTANT MANAGER
Rita's Italian Ice
01.2021 - 01.2023
UPMC SHADYSIDE SCHOOL OF NURSING
Bachelor of Science - Marketing
WEST VIRGINIA UNIVERSITY